KNOWLEDGE & CONTENT HUB
Author once. Serve everywhere.
One knowledge base is the source of truth for your whole operation: it grounds your AI agents on every channel, powers a public Content Hub (your help center and blog) on your own domain, and drafts your team’s replies in the console. Write once. Every surface gets smarter.
Refund policy · 30 days
Returns are free within 30 days. I’ve emailed your prepaid label.
Refund policy · 30 days
Returns are free within 30 days of delivery…
Lumen chat embeddedHi Sara, your return is within the 30-day window, so the refund is on its way…
1
Source of truth: agents, hub, and drafts
14
Channels grounded by the same knowledge
$29/mo
Entry plan, flat, no per-seat fees
24/7
Self-service while your team sleeps
THE KNOWLEDGE BASE
Built to be read by agents, not just people.
Delyt doesn’t run one bot; it runs composable specialist agents, and each one reads from a knowledge scope you define. The knowledge base is the layer that makes that possible: semantic, always indexed, and updated the moment you hit publish.
[ 01 ]Multiple knowledge bases
Run separate knowledge bases for different products, brands, or audiences (public help content in one, internal procedures in another) and decide which agents and surfaces read which.
[ 02 ]Semantic search
Retrieval works by meaning, not keyword matching. “Where’s my money back?” finds the refund policy even though no article uses those words.
[ 03 ]Auto-indexing
Publish or edit an article and it’s indexed automatically. No rebuild step, no sync job, nothing to remember. The knowledge base is always current.
[ 04 ]Import from URLs
Point Delyt at your existing help center, docs site, or policy pages and pull the content straight in. Migration is an afternoon, not a rewrite.
[ 05 ]Trains the AI in real time
The moment an article goes live, every agent scoped to it can cite it in the very next conversation. Fixing an answer is as fast as editing the article.
[ 06 ]Granular AI access control
Delyt runs composable specialist agents, each with its own knowledge scope. The formal email agent and the concise WhatsApp agent can read different collections. You decide exactly what each agent may use.
THE CONTENT HUB
Your help center and blog, live on your domain.
Publish and your Content Hub is live at yourbrand.delyt.help instantly, or on your own domain, with SSL included and theming to match your brand. It hosts your help center and your blog side by side: no separate help-center product, no separate blog platform, no second copy of your docs to keep in sync.
Lumen, Delyt’s chat widget, embeds directly on the hub, so a visitor who doesn’t find the article can ask, and the answer comes grounded in the very same knowledge. Self-service works around the clock, and every question it answers is a case that never opens.
How do returns work?
How returns work · YourBrand Help
help.yourbrand.com › returns
Returns are free within 30 days of delivery…
Source: help.yourbrand.comSEO + AEO
Written for customers. Found by Google. Cited by AI.
Your customers ask ChatGPT, Perplexity, and Google AI Overviews before they ask you. Every article and blog post goes live ready for both worlds: readable by every crawler, structured for answer engines, on your own domain. Your content stops being deflection and starts being acquisition. All of it automatic at publish: no plugins, no configuration, no engineering.
ROADMAPAI-referrer analytics: see the moment an AI assistant cites your content.
THE SELF-IMPROVING LOOP
Your agents tell you what to write next.
Most knowledge bases decay: nobody knows which articles are missing until customers complain. Delyt closes the loop: the agents working your queue are also the instrument that measures your knowledge.
[ 01 ]DETECT
Agents report what they couldn’t answer
When an agent hits a question your knowledge doesn’t cover, that gap is recorded, with the actual customer wording. You don’t guess what documentation is missing; the queue tells you.
[ 02 ]AUTHOR
The gaps become your writing backlog
Knowledge-gap reports turn into a prioritized authoring list. Instead of writing articles nobody reads, you write exactly the ones real customers asked for this week.
[ 03 ]COMPOUND
Every article makes every surface smarter
One new article upgrades all of it at once: every agent scoped to it answers better, the hub deflects the question before it becomes a case, and reply drafts cite it. Author once; the improvement compounds everywhere.
HOW IT WORKS
From scattered docs to one source of truth.
Import
Pull in what you already have: URLs, docs, your existing help center. Everything is indexed automatically as it lands.
Scope
Decide what each agent may use. Give the support agents your policies, the sales agent your pricing pages. Every specialist reads only its own collections.
Publish
Your Content Hub goes live on yourbrand.delyt.help (or your own domain with SSL): help center and blog, themed to your brand, with Lumen chat embedded.
QUESTIONS
Knowledge base software, answered.
Does the same knowledge base power the AI and the help center?
Yes, that’s the point of the design. You author an article once, and it serves every surface: it grounds your AI agents’ answers across all 14 channels, it’s published on your public Content Hub for self-service, and it feeds the reply drafts your team sees in the console. There is one source of truth, so fixing an answer in one place fixes it everywhere.
Can I import my existing help center or docs from URLs?
Yes. Point Delyt at the URLs of your existing help center, documentation, or policy pages and the content is pulled in and indexed automatically. Most teams migrate their existing knowledge in an afternoon rather than rewriting it.
Can different AI agents use different knowledge?
Yes, this is core to how Delyt works. Delyt runs composable specialist agents rather than one bot, and each agent has its own knowledge scope: the formal email agent and the concise WhatsApp agent can read different collections, and a sales agent can see pricing material a support agent never touches. You decide exactly what each agent may use.
What is the Content Hub?
The Content Hub is your public publishing surface on Delyt: your help center and your blog, side by side, on your own domain. Write a knowledge base article or a blog post, hit publish, and it’s live instantly, themed to your brand, and fully optimised for both search engines and AI answer engines. There’s no separate help-center product and no separate blog platform to buy; one hub consolidates all of your content, and all of its authority, in one place.
Can the Content Hub run on my own domain?
Yes. Every hub gets an instant yourbrand.delyt.help subdomain the moment you publish, and you can attach a custom domain with SSL included. Theming lets you match your brand, and the Lumen chat widget can be embedded directly on the hub so visitors can ask instead of search.
Is the Content Hub SEO optimised?
Yes, automatically. Every article and blog post publishes as a fast, fully crawlable page with a clean, editable URL and search-ready titles and descriptions, and search engines learn about new or updated content the moment it goes live. Everything serves from your own domain with SSL, so the search authority your content earns accrues to your brand. There is nothing to configure: publishing is the whole job.
What is AEO, and does the Content Hub support it?
AEO (answer engine optimization) means making your content readable and citable by AI assistants like ChatGPT, Perplexity, Claude, and Google AI Overviews, which is increasingly where customers ask their questions. The Content Hub supports it out of the box: every page is fully readable by AI crawlers, including the ones that never load app-style sites, the assistants’ crawlers are explicitly welcomed rather than blocked, and the hub publishes a machine-readable index of your content designed for them. When an assistant answers a question about your product, your own content becomes the easiest source for it to cite.
Does a public help center actually reduce support tickets?
A customer who finds the answer on the hub never opens a case. It answers 24/7, before a conversation starts. And because Delyt’s agents report the questions they couldn’t answer, you see exactly which missing articles are generating tickets, so the hub keeps getting better at deflecting the questions your customers actually ask.
How much does knowledge base software cost with Delyt?
Delyt is priced flat: Solo at $29/mo, Starter at $99/mo, Growth at $299/mo. No per-seat fees and no per-resolution fees. There’s a 14-day free trial with full Growth access; card required, cancel before day 14 and you pay $0.
GET STARTED
One source of truth, live this week.
Import your docs, scope your agents, publish your Content Hub. 14-day free trial with full Growth access. Card required; cancel before day 14 and you pay $0.