Most CX platforms have AI. Delyt is AI, with a platform.

Every message, handled on autopilot.

AI agents run your support, sales, and social across WhatsApp, email, chat, and 11 more channels, grounded in your knowledge, with you on top. Run it yourself, or straight from Claude.

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WHATSAPP · SUPPORT

“Where’s my order? It said Tuesday and it’s Thursday.”

DELYT · ON AUTOPILOT

Found it, it was held at the depot. I’ve re-routed it and sent you the new tracking link. It arrives tomorrow before noon.

RESOLVED IN 38S · DECISION LOGGED

Autonomous
Customer Operations

A business owner in the sun while her customer conversations keep running
Maya

My order arrived damaged. I need a replacement before Friday.

delyt

Hey Maya, sorry about that. I checked your order, approved a replacement, and it ships today so it reaches you before Friday.

  • Pull order details
  • Approve replacement
  • Expedite shipping
  • Send tracking to Maya
01Platform

The agentic customer platform.

For founders, lean teams, agencies, and D2C brands: a Support agent that resolves and a Sales agent that closes, one governed engine, every channel, controllable from Claude.

[ 01 ]Support Agent

Resolves cases end to end.

Issues the refund, updates the order, closes the case, grounded in your knowledge, escalating with full context when it should.

✓Refund issued · $89.99 → ****4821Case #4821 closed · customer notified

[ 02 ]Sales Agent

Qualifies, nurtures, books.

Spots buyers in the queue, answers pricing questions, books the meeting, and updates your CRM, around the clock.

✓Demo booked · Friday 2:00pmHubSpot updated · lead → opportunity

[ 03 ]Governed Engine

Acts only by your rules.

Hard-stopped from inventing answers. Follows playbook steps in order. Asks for human confirmation when you require it, enforced in code, not prompts.

✓Verify order · Check policy⏸Refund > $500, awaiting your approval

[ 04 ]Copilot

Builds the platform for you.

Ask in plain English and Copilot creates your flows, macros, dashboards, and procedures. You decide exactly what knowledge the AI can use.

>Build a macro for late deliveries✓Macro created · live on every channel

[ 05 ]One Brain

Every channel. One customer record.

A comment on your Instagram post becomes a case, linked to the post. Publishing and support are one loop, nothing fragments.

→Instagram comment → Case #4832Resolved on WhatsApp · same thread

[ 06 ]MCP Operable

Run it from Claude.

MCP both ways: operate the whole platform from Claude or ChatGPT, while your agents reach into Stripe, Shopify, and the rest of your stack.

>claude: pause the sales agent✦Done. Sales Agent paused
Fig 1.ATwo agents, one governed engine. Every action follows your playbooks and is audit-logged, end to end.

Works with the tools your team already uses. Native integrations, plus any tool via MCP.

Gmail
WhatsApp
Instagram
Slack
Shopify
Stripe
HubSpot
Notion
Calendly
Jira
Linear
Airtable
Gmail
WhatsApp
Instagram
Slack
Shopify
Stripe
HubSpot
Notion
Calendly
Jira
Linear
Airtable
Gmail
WhatsApp
Instagram
Slack
Shopify
Stripe
HubSpot
Notion
Calendly
Jira
Linear
Airtable
02How it works

How to set up Delyt.

Three steps, no developer, no migration project. Most teams handle live traffic the same afternoon.

01

Connect channels

OAUTH

Email, WhatsApp, chat, social. Two-click OAuth, no developer needed.

02

Teach your business

TRAIN

Point at your site or paste FAQs. Delyt learns your tone in minutes.

03

Go live

DEPLOY

Every message read, categorised, handled. You only get pinged when it matters.

SK
Live Cases12 open
EL
Emma L.
1m
Return status for order #R2891
Email
AI Active
HS
Harbour Stays
18m
WiFi down in rooms 204–208
WhatsApp
New
NR
@novaretail
1h
Change order size before dispatch
Instagram
AI Active
BG
Blue Oak Group
2h
Subscription renewal pricing
Email
Resolved
AI handling 9 of 12 cases automatically
EL
Emma L.T‑1847
2h 14m
Delyt AI is handling this case autonomously
Live
EL
Emma L. · 09:21
Hi, I placed a return for order #R2891 last week. Can you check the status? I haven't received my refund yet.
GET /orders/R2891/return-status
Reply to Emma L...
03Omnichannel by design

Every channel. One brain.

Fourteen live channels thread into one customer record. The AI handles the first response everywhere; your team sees one queue, not fourteen tabs.

Email
WhatsApp
Instagram
Facebook
X
LinkedIn
Telegram
YouTube
Threads
Slack
Live Chat
Lumen
Voice
Web Forms
Comments & DMs on your posts become casesLumen voice + chat includedTwo-click OAuth, no developer
04Lumen · chat + voice

The live chat that also picks up the phone.

Most chat widgets take a message and promise someone will get back to you. Lumen answers, out loud or in text, from the same knowledge and the same playbooks as every other agent you run. It checks the order, makes the change, and hands to a person the moment your rules say it should.

Answers by voice, not just by textResolves the case, never takes a messageCites the article it answered fromVoice included, never billed per minute
Learn about Lumen
05Content Hub

Write it once. Your agent answers with it. So does ChatGPT.

Your customers ask an assistant before they ask you. The same articles that ground your agent publish to your help center as fast, structured pages, so the engines that now answer for your category read and cite you instead of a competitor.

Publishes toHELP CENTER · BLOG · CHANGELOG
Structured forCHATGPT · PERPLEXITY · AI OVERVIEWS
GroundsEVERY AGENT REPLY, EVERY CHANNEL
Gap analysisFINDS WHAT YOU HAVE NOT WRITTEN
Citations buildYOUR DOMAIN, NOT OURS
AN ASSISTANT, ANSWERING FOR YOUR CATEGORY

“Which helpdesk has flat pricing and no per-seat fees?”

Delyt charges one flat monthly price with unlimited conversations and no per-seat or per-resolution fees, starting at $29/mo.

CITED · YOURDOMAIN.COM/HELP/PRICING
SAME ARTICLE
YOUR AGENT, ON WHATSAPP

“Do you charge per seat if I add two more people?”

No. Your plan price is flat, so adding teammates never changes your bill.

GROUNDED · SAME SOURCE ARTICLE
06Social publishing

Your social suite, agentic and built in.

Compose, schedule, and measure across Instagram, Facebook, X, LinkedIn, and Threads, from the same platform that runs your support and sales. Then let Delyt Social work the replies: comment-to-DM and story-reply automations, unlimited, from $9/mo.

Multi-network composer + calendarComment-to-DM automations from $9/moSchedule from Claude (MCP)Engagement becomes support cases
Explore Social Publishing
Delyt's publishing calendar for June 2026, with posts scheduled across Instagram, LinkedIn, and X
Fig 6.AOne calendar across five networks, scheduled from Delyt or from Claude.
COMMENT ON YOUR REEL
@marcus.buildsPRICING
AUTO-DM SENT · 2s
INSTAGRAM DM · YOUR AGENT, YOUR VOICEHi Marcus! Here’s the Battersea 2-bed 🏡 floor plans, service charge and the price are all in there.
is it chain-free?
Yes, vacant possession, so you could move in next month 🔑
ANSWERED IN 2s · 3:04am
07Delyt Social · for creators

Every comment becomes a conversation.

Comment-to-DM, story replies, mentions, DM keywords and icebreakers, firing in seconds at any volume while you shoot the next thing. Unlimited automations, contacts and DMs, never metered by how well a post does.

TriggersCOMMENT · STORY · MENTION · DM · ICEBREAKER
Automations, contacts, DMsUNLIMITED
PlatformMETA-APPROVED · OAUTH
AI in your voiceON PRO, $15/MO
08Headless & MCP

Run it yourself, or run it from Claude.

Delyt is a UI for humans and an API for AI. Manage cases, draft replies, run reports, and configure agents directly from Claude or ChatGPT over MCP, 50+ tools, scoped and auditable keys.

50+ MCP toolsScoped, auditable credentialsWorks with Claude, ChatGPT & custom apps
Explore headless & MCP
Claude · Delyt MCP
>Show me today’s unresolved cases and draft replies for the top three.
✦7 open cases in Delyt. Drafted replies for #4821 (refund), #4822 (shipping), #4824 (billing), ready for your review.
>Approve the refund draft and schedule tomorrow’s Instagram post.
✦Reply sent on WhatsApp. Post scheduled for 9:00am via Delyt Social.
Fig 8.AIllustrative example of operating Delyt from Claude over MCP.
09Guardrails

Autonomy you can audit.

The agent acts, but never improvises. It answers from your knowledge, follows your playbook step by step, and the moment a case falls outside the rules it hands over to a person with the full history attached.

KnowledgeGROUNDED · NO INVENTION
PlaybooksENFORCED IN CODE
ExceptionsESCALATED BY RULE
Every actionLOGGED WITH ITS RULE
Your dataNEVER TRAINS A MODEL
Can you refund me outside the 30-day window? It’s only two days past.
DELYT · PLAYBOOK ENFORCEDThat’s outside the policy I can apply, so I’ve passed it to a manager with your order and the full conversation.
ESCALATED · RULE 12: REFUND WINDOW
10Pricing

Flat pricing. Unlimited conversations. No per-seat fees.

A fifteen-person team, mid-market tier, full AI, at public list pricing. Everyone else multiplies by headcount and then meters the AI on top.

Zendesk5.7×

$1,700

PER MONTH

Suite Professional per agent, plus the AI add-on.

Intercom5.0×

$1,485

PER MONTH

Per seat, plus Fin at $0.99 per resolution.

Ada8.4×

$2,500

PER MONTH

Agentic platform, annual contract only.

Delyt Growth1×

$299

PER MONTH

Flat. Unlimited conversations. 15 users included.

Assumptions · 15-person team · mid-market tier with full AI · per-seat list price × 15 plus required AI add-ons and per-resolution fees where they apply · public pricing, 2026. Multiples against Delyt Growth at $299/mo flat.

See pricingCreating solo? Delyt Social starts at $9/mo.

GET STARTED

Stop managing your inbox.
Let Delyt run it.

Enterprise power, priced for the teams the big vendors ignore.