SOLUTIONS
Built for your team.
Designed for your stage.
Delyt adapts to how your team works today and scales with you as you grow. Whether you handle 50 conversations a day or 50,000, the platform is the same.
BY TEAM
Customer Support
Handle 5x the volume without adding headcount.
Your support team should not have to choose between speed and quality. Delyt resolves the routine, escalates the complex, and never lets anything slip through the cracks.
AI auto-resolution
Common questions get answered instantly, grounded in your knowledge base. Nothing is invented.
Smart escalation routing
Tickets that need a human get to the right person immediately, with full context already attached.
Playbooks for end-to-end resolution
Map your return, refund, or complaint flow once as a step-by-step playbook. Delyt runs it automatically on every matching case — no agent needed.
AI Case Advisor in every ticket
Each case surfaces a risk score, AI summary, and recommended next action. Your agents walk in already knowing the full picture.
Sales Teams
Never miss a warm lead again.
Buyers reach out at odd hours and ask the same qualifying questions repeatedly. Delyt answers them, scores intent, and routes hot leads to your reps before they go cold.
Buyer intent detection
Every inbound message is scored for purchase intent in real time. No tagging, no manual review.
Instant routing to your reps
High-intent leads get assigned to the right salesperson within seconds, with full conversation context.
Lead qualification on autopilot
Delyt asks 2 to 4 qualifying questions and hands off a complete lead profile to your team.
Sales playbooks, triggered by intent
Define your exact qualification flow once as a playbook — triggered automatically the moment buyer intent is detected, day or night.
Marketing
Turn every conversation into a campaign moment.
Broadcast to segmented audiences, personalize at scale, and measure exactly what works. Delyt makes conversational marketing feel effortless.
Broadcast to segmented lists
Send targeted messages to any audience segment across WhatsApp, email, and live chat simultaneously.
Dynamic audience segments
Segment by behavior, purchase history, or engagement level. No data team or SQL query needed.
Campaign analytics built in
Open rates, click-throughs, and replies tracked automatically. Ask for any report in plain English.
Two-way conversation support
Every campaign reply lands in your inbox and gets handled by AI or routed to your team.
Operations
Automate the work no one wants to do.
Your ops team already knows every manual process that eats up their week. Delyt lets them write those processes in plain English and deploy them in seconds, no engineering ticket required.
Plain-English automation rules
Write "when X happens, do Y" in natural language. Delyt compiles it into structured, auditable logic.
Playbooks for every process
Map any multi-step process — refund handling, escalation chains, onboarding sequences — as a playbook. Triggered by intent, run automatically.
Full audit trail on every action
Every automated action is logged with a timestamp and reason. Compliant and reviewable by default.
No IT ticket, no waiting
Operations teams own their automation directly. Changes go live without involving engineering.
BY SEGMENT
Built to scale from five people to five thousand.
The same platform scales from a two-person startup handling 100 conversations a week to an enterprise running hundreds of thousands a month. Pricing and configuration adapt; the product does not.
Small Teams
Powerful from minute one. Zero setup overhead.
Small teams cannot afford a week of integration work. Delyt is live in under an hour with no IT department, no developers, and no configuration overhead.
Live in under an hour
Connect your channels, upload one document, and your AI is answering messages in real time.
Every channel in one place
Email, WhatsApp, Instagram, and live chat merged into a single queue from the moment you connect.
AI-first without configuration
The AI handles the majority of messages from day one. No elaborate setup required.
Simple, transparent pricing
Per-seat pricing that scales with your team. No per-resolution fees, no hidden add-ons.
SMBs
Grow your conversations. Not your headcount.
You have outgrown the inbox but you are not ready to hire. Delyt handles the growth spike, the seasonal surge, and the everyday volume without adding a single seat.
Volume spikes handled automatically
AI capacity scales instantly. A 3x surge in messages does not mean 3x more staff on shift.
Shared inbox for growing teams
Multiple agents work from a unified queue with automatic assignment and collision prevention.
Analytics to find the bottlenecks
See which topics spike, which agents are stretched, and where the AI should be doing more.
Connects to your existing stack
Shopify, HubSpot, Stripe, n8n, and 150+ more via native integrations and MCP. No middleware needed.
Enterprise
One platform. Every team. Total control.
Enterprise organizations run multiple teams, brands, and regions with very different needs. Delyt gives each team its own workspace while giving admins a single view across all of them.
Multi-team workspace management
Separate inboxes, AI behavior, and routing logic per team, brand, or region. One admin console to oversee all of it.
AI trained on your brand
The AI learns your product terminology, tone, and escalation rules. It sounds like your company, not a generic assistant.
Dedicated infrastructure
Your own environment in your chosen region. No shared resources, no noisy neighbors, no unexpected limits.
A named success manager from day one
A dedicated person builds your launch plan, runs your team onboarding, and checks in quarterly. Not a ticket queue.
BY INDUSTRY
Built for how your industry works.
Playbooks, integrations, and policies tailored to the specific workflows, compliance requirements, and data sources of your industry — out of the box.
Don't see your industry? Delyt works for any business that handles customer conversations. Playbooks adapt to your processes, MCP integrations connect to your systems, and Business Intents capture your categories. and we'll show you exactly how.