Is there a per-seat charge?

No. Every plan is flat pricing, not per seat. You pay one price for the plan, and each plan includes a set number of users (1 on Solo, 5 on Starter, 15 on Growth, unlimited on Enterprise). Need more users than your plan includes? Move up a tier, and you're never billed an extra fee for the next person who logs in.

Can I use my own API keys?

Yes. Connect your own OpenAI, Anthropic, or Google API key and run unlimited AI at your own cost, on every plan, at zero markup from us. Bring-your-own-key works alongside or instead of Delyt-managed credits. Most technical teams use their own key for full cost control and transparency. The one exception is Lumen voice, which runs on Delyt-managed AI credits only. Lumen chat, and every other channel, works with your own key just the same.

Credits power Delyt-managed AI for teams that don't want to manage their own API keys. Credits are consumed as your AI agents work; larger, more capable models use more per request. The current rate for each model is shown in the app before you pick it, so you always pay only for what you use, with no contracts. You can top up any time, or switch to your own key for free at any point.

What happens after the trial?

You pick a plan and your workspace continues exactly where you left off. Features adjust to the tier you choose; non-AI features keep working and no data is lost. The trial runs for 14 days with trial AI credits included (2,000 on Solo, 3,000 on Starter, 5,000 on Growth) so you can see real value immediately.

What is Lumen (Delyt Chat)?

Lumen is our flagship next-generation widget: voice and chat in one. Drop it into your marketing site, dev docs, or app, and customers can speak or type to an AI agent that resolves issues using your knowledge base and tools, not a deflection bot. It's the successor to traditional live chat, and nothing else on the market ships voice and chat in a single embeddable widget. Lumen is included on every plan. Lumen chat works with your own AI key or Delyt credits; Lumen voice runs on Delyt AI credits only (not available on bring-your-own-key).

What channels does Solo include?

Solo includes Email, Live Chat, Lumen (Delyt Chat), Instagram, Facebook, and WhatsApp: six channels, enough for a solo founder running support and social from one place. WhatsApp is included from Solo, not gated behind a higher tier. Upgrade to Starter to add Threads, or to Growth for X (Twitter), LinkedIn, Slack, Telegram, and YouTube.

Are credit packs refundable?

No. AI credit packs are non-refundable once purchased. They never expire, so unused credits roll forward, but we can't refund a pack after it's bought. If you're unsure how many credits you need, start with the smallest pack or use your own API key, which has no upfront cost.

Yes. Upgrade or downgrade at any time and changes take effect immediately. There are no cancellation fees and no data lock-in: you can export your cases, contacts, knowledge base, and playbooks whenever you want, in standard formats.

What's the annual discount?

Monthly is the headline rate, and annual billing saves you ~20% on top. Solo is $29/mo or $23/mo billed annually, Starter is $99 or $79, and Growth is $299 or $239. Annual plans are billed once a year ($276 / $948 / $2,868) and lock today's pricing for the full 12-month term.

PRICING

Flat pricing. Unlimited conversations.

One agentic platform for support, sales, and social, run by AI agents you control.

Never per seat or per resolution. Bring your own AI, or use ours.

MonthlyAnnualSave 20%

Solo

For solo founders

$29/mo

Billed monthly · or $23/mo annually

$348 / year at monthly rate

Users

Channels

AI Agents

Omnichannel Case Inbox + Publishing

AI Agent Studio + Flows

WhatsApp, Instagram + Facebook

50 KB articles

Basic reporting

Starter

For small teams

$99/mo

Billed monthly · or $79/mo annually

$1,188 / year at monthly rate

Users

Channels

AI Agents

Everything in Solo, plus

Threads channel

AI Copilot + Case Advisor

Help Portal + RBAC

MCP Tools

Full reporting

Most Popular

Growth

For scaling ops

$299/mo

Billed monthly · or $239/mo annually

$3,588 / year at monthly rate

Users

Channels

AI Agents

Everything in Starter, plus

X, LinkedIn, Slack, Telegram, YouTube

Intent Automap + SLA Management

Publishing AI Insights + KB Gap Analysis

Enterprise

For large orgs

Custom

Volume pricing · annual contract

∞

Users

All

Channels

∞

AI Agents

Everything in Growth, plus

Unlimited everything

All channels (Teams, TikTok soon)

SSO + audit logs

Dedicated support + SLA guarantees

Founding pricing in effect. Lock today’s rate for 12 months on any annual plan.

No per-seat fees. No per-resolution fees. Need help choosing? and we’ll find the right fit.

Run it headlessDelyt speaks MCP both ways: drive your support, sales, and social ops from Claude or GPT with no UI, or let Delyt’s agents reach your own tools. Few platforms in CX can do this.

New flagshipIncluded on every plan

Meet Lumen. Voice and chat, in one widget.

The next generation of live chat: an embeddable widget that talks and types, for your marketing site, docs, or app. An AI that resolves, not deflects. Nothing else on the market ships voice and chat in one widget.

Voice + chat in oneEmbed anywhereAI-nativeOn every plan

Lumen chat works with your own AI key or Delyt credits. Lumen voice runs on Delyt AI credits only.

COMPARE PLANS

Every channel, feature, and limit.

Every plan ships the full platform. You scale users, channels, and volume, not access to features.

	Solo	Starter	Growth	Enterprise
Email
Live Chat
Lumen (Delyt Chat)New
Instagram
Facebook
WhatsApp
Threads
X / Twitter
LinkedIn
Slack
Telegram
YouTube
Microsoft Teams				Soon
TikTok				Soon

Plus unlimited macros, flows, custom fields, and web forms on every plan.

AI, YOUR WAY

Bring your own AI, or let us handle it.

Every plan works with your own OpenAI, Anthropic, or Google key at no extra cost. Prefer it simpler? Delyt-managed AI runs on our infrastructure with transparent per-credit pricing. Pay only for what you use.

Bring your own key

Connect your own OpenAI, Anthropic, or Google API key. Unlimited AI, zero markup. You pay your provider directly. Included on every plan, including the trial.

Delyt-managed credits

No keys to manage. Buy credits and go. Pay only for what you use. Transparent per-credit pricing, no contracts.

One platformDelyt runs your customer support, sales, and social publishing from one agentic core, so $299/mo flat doesn’t just replace a helpdesk, it also replaces a Buffer / Hootsuite / Sprout-class social stack (~$250/mo). Few platforms converge both.

THE COMPARISON · 15 USERS

$299 flat vs. per-seat math.

Everyone else multiplies by your headcount and meters your AI. We charge one flat price for the whole team, with unlimited conversations. All figures below assume a 15-person team with full AI.

Delyt Growth15 users, all features, unlimited conversations, flat

$299/moper month · or $239/mo billed annually

ZendeskSuite Growth + AI, ×15 seats

$1,700+/mo5.7×

IntercomAdvanced ×15 + Fin $0.99/resolution

$1,485+/mo5.0×

HubSpotService Pro, ×15 seats

$1,500+/mo5.0×

AdaPlatform + per-conversation

$2,500+/mo8×

SierraOutcome-based, enterprise floor

$12,500+/mo42×

A 15-person team pays roughly $1,700/mo on Zendesk, $1,485 on Intercom, or $2,500+ on agentic platforms like Ada, versus $299/mo flat on Delyt Growth (or $239/mo billed annually), with unlimited conversations and no per-seat or per-resolution fees. That one price also replaces a ~$250/mo social scheduling stack.

Assumptions: 15-person team · mid-market tier with full AI · per-seat list price × 15 plus required AI add-ons and per-resolution fees where they apply · public pricing, 2026. Multiples vs Delyt Growth at $299/mo flat.

14-DAY FREE TRIAL

Start free on any plan. No commitment.

Try Delyt free for 14 days with trial AI credits included: 2,000 on Solo, 3,000 on Starter, 5,000 on Growth. Card required to start; pick your plan on day 14, or cancel and keep your data.

FAQ

Frequently asked questions

GET STARTED

Support and social, on autopilot.

14 days free on any plan. Bring your own AI key or use ours.

“Flat pricing, not per seat. Unlimited conversations, not metered resolutions. Your own AI at zero markup, or ours at a small, fair margin, not the markup the big platforms bake in.”