FOR FINANCIAL SERVICES

Account queries. Transaction disputes. Compliance-aware responses.

Customers expect fintech-level speed. Regulators expect enterprise-grade controls. Delyt delivers both — with code-enforced guardrails on every AI action and a full audit trail on every decision.

See how it works

70%+

Queries resolved without an agent

100%

Audit trail on every AI decision

Read-only

Default data access posture

THE STACK YOU ALREADY RUN

Your tools, connected.

Core banking APIs, payment processors, KYC providers, CRM — connected via MCP with granular access controls. Read-only by default, write access gated by playbooks with approval flows.

Connected integrations

Core BankingAccounts · Balances · History
Payments APITransactions · Disputes
KYC ProviderIdentity · Verification
CRMCustomer tiers · History
Custom MCPRead-only · Approval-gated writes
Via MCP — called as tools mid-conversation
Read-only defaultApproval flowsAudit logged

REAL RESOLUTION, NOT JUST REPLIES

Resolved. Not triaged.

Balance queries, transaction history, statement requests — answered in real time from live data. Disputes structured and routed. Card operations handled for simple cases. Compliance-sensitive requests escalated with every detail attached.

Account balance, transaction history, and statement queries answered in real time

Transaction disputes captured with structured data, routed by amount and tier

Card freezes, PIN resets, and simple account changes handled autonomously

Compliance-sensitive requests escalated with full context and audit trail

Playbook● Live

Trigger

Customer disputes a transaction

1Fetch transaction details from payments APITool call
2Check customer tier and dispute historyTool call
3Capture structured dispute with evidenceMessage
4Route to compliance team with full contextAssign
Dispute filed in 60s · Compliance team notified
Real-time dataDispute routingCompliance-escalated

YOUR POLICIES, ENFORCED

Rules you set. Enforced in every conversation.

Regulatory rules encoded as guardrails the AI literally cannot bypass. Transactions above defined thresholds always reach a compliance officer. PII handling follows your data policies. Every word the AI says is traced to approved content.

Compliance rules are not suggestions — they are guardrails. Threshold-based escalation, PII handling rules, and disclosure restrictions are encoded in playbooks the AI executes without exception. Every response is traceable to an approved source.

Playbook● Live

Trigger

Large transaction query received

1Check transaction amount vs thresholdTool call
2Verify PII disclosure rulesAI reply
3Answer within approved content onlyMessage
4Escalate to compliance if above thresholdAssign
Threshold escalationPII-awareDisclosure rules

EVERY CHANNEL, EVERY MOMENT

One inbox. One AI. Every channel.

Email, secure messaging, WhatsApp Business, live chat — all with the same compliance posture. What the AI can say and do is identical across channels.

Channels in one inbox

EmailActive
Secure messaging portalActive
WhatsApp BusinessActive
Live chatActive
Same AI. Same policies. Every channel.
EmailSecure messaging portalWhatsApp BusinessLive chat

GET STARTED

See how Delyt handles financial services support.

Compliance-aware AI, code-enforced guardrails, and a full audit trail on every decision. Built for regulated environments.

How it works