FOR HEALTHCARE PROVIDERS

Appointments. Prescriptions. Billing. With the privacy posture you need.

Patients expect consumer-grade responsiveness. Healthcare demands privacy-first controls. Delyt handles the routine administrative load so your clinical team can focus on care.

24/7

Admin queries answered any time

PHI-aware

Data access posture out of the box

100%

Clinical escalation guardrail rate

THE STACK YOU ALREADY RUN

Your tools, connected.

EHR systems, scheduling platforms, pharmacy integrations, billing systems, connected via MCP with PHI-aware access patterns. Custom integrations for specialty platforms configured in a day.

Connected integrations

EHR SystemPatient records · History
SchedulingAppointments · Availability
PharmacyPrescriptions · Refills
BillingInvoices · Insurance
Custom MCPPHI-aware · Specialty platforms
Via MCP, called as tools mid-conversation
EHR connectedPHI-awareScheduling + billingIllustrative example · your numbers will vary

BEFORE THEY ARRIVE

Patients arrive prepared. Your front desk stays free.

Reschedules, refill requests, and billing questions land at all hours and clog the phones by 9am. Delyt handles the administrative load in messaging, with PHI rules applied on every reply, so the desk answers people, not phones.

Appointments booked, moved, and confirmed against live availability

Pre-visit instructions and reminders sent automatically, no-shows chased

Clinical questions never answered by AI, always routed to a clinician

A clinician talking a patient through results in a bright consultation room
delyt · Patient portal

I can't make Thursday's appointment. Could I come Friday morning instead?

Dr Hassan has Friday at 9:20 or 11:40 available. Which works better for you?

Appointment · Dr Hassan

Fri 9:20 · Confirmed · Record updated

Rescheduled · Front desk not involved

Reminder scheduled · Pre-visit instructions sent

REAL RESOLUTION, NOT JUST REPLIES

Resolved. Not triaged.

A patient needs to reschedule at 10pm. Delyt checks availability in the scheduling platform, confirms the new slot, and updates the record, without involving your front desk.

Appointment scheduling, rescheduling, and cancellation handled autonomously

Prescription refill requests routed to the right clinician with full patient history

Billing queries answered with real invoice data and insurance information

Pre-visit instructions delivered automatically with the right clinical context

Playbook● Live

Trigger

Patient requests appointment change

1Check availability in scheduling systemTool call
2Confirm patient eligibility and historyTool call
3Book new slot and send confirmationMessage
Rescheduled in 12s · Front desk not involved
SchedulingPrescriptionsBilling queriesPre-visit infoIllustrative example · your numbers will vary

YOUR POLICIES, ENFORCED

Rules you set. Enforced in every conversation.

Clinical questions always reach a clinician, the AI doesn't diagnose. PHI disclosure follows your rules. Emergency language triggers immediate escalation. Every safeguard encoded as a guardrail the AI cannot bypass.

Clinical guardrails are not configurable, they are enforced. Diagnostic questions always route to a clinician. PHI is never disclosed beyond defined access rules. Emergency language triggers an immediate escalation with priority alert. Zero exceptions.

Playbook● Live

Trigger

Patient asks clinical question

1Classify: admin vs clinical questionAI reply
2Reject clinical path, guardrail enforcedMessage
3Route to available clinicianAssign
4Send confirmation + estimated response timeMessage
No-diagnose rulePHI guardrailsEmergency escalationIllustrative example · your numbers will vary

EVERY CHANNEL, EVERY MOMENT

One inbox. One AI. Every channel.

Patient portal messages, SMS appointment confirmations, email, consistent responses with privacy controls applied at every touchpoint.

Channels in one inbox

Patient portalActive
SMSActive
EmailActive
Live chatActive
Same AI. Same policies. Every channel.
Patient portalSMSEmailLive chatIllustrative example · your numbers will vary

Less admin. More care.

24/7

Admin questions answered any time

Scheduling, billing, and refill routing handled the moment patients reach out.

100%

Clinical guardrail enforcement

Diagnostic questions always reach a clinician. Emergency language escalates instantly.

PHI

Privacy posture by default

Access rules applied on every reply, with a full audit trail of every disclosure.

< 1 day

To connect scheduling and billing

EHR, scheduling, pharmacy, and billing systems connected via PHI-aware MCP.

Illustrative outcomes · your numbers will vary

QUESTIONS

Answered before you ask.

Is patient data safe? What is the privacy posture?

Delyt connects to your systems with PHI-aware access patterns: the AI reads only what your rules allow, never discloses beyond them, and every access is logged and auditable. Privacy controls are enforced at the integration layer, not left to the model.

Will the AI ever give medical advice?

No. The no-diagnose guardrail is not configurable. The AI classifies every message as administrative or clinical, handles only the admin path, and routes anything clinical to a clinician with the conversation attached. Emergency language triggers an immediate priority escalation.

Can it really manage our appointment book?

Yes. It reads live availability from your scheduling platform, books and moves appointments, updates the record, sends confirmations and reminders, and delivers pre-visit instructions on schedule. Fewer no-shows, fewer 9am phone queues.

How do prescription refills work?

The AI does not approve refills. It captures the request, attaches the patient history your rules allow, routes it to the right clinician, and keeps the patient updated on status, so refills move without your staff copying details between systems.

How long does setup take, and what does it cost?

Scheduling and billing integrations typically connect in a day; specialty platforms via custom MCP take about the same. Pricing is flat, from $29/mo with unlimited conversations and a 14-day free trial.

GET STARTED

See how Delyt handles healthcare support.

PHI-aware, clinically safe, and live in a day. Let your team focus on patients, not admin.