FOR HEALTHCARE PROVIDERS

Appointments. Prescriptions. Billing. With the privacy posture you need.

Patients expect consumer-grade responsiveness. Healthcare demands privacy-first controls. Delyt handles the routine administrative load so your clinical team can focus on care.

See how it works

65%+

Admin queries handled without staff

PHI-aware

Data access posture out of the box

100%

Clinical escalation guardrail rate

THE STACK YOU ALREADY RUN

Your tools, connected.

EHR systems, scheduling platforms, pharmacy integrations, billing systems — connected via MCP with PHI-aware access patterns. Custom integrations for specialty platforms configured in a day.

Connected integrations

EHR SystemPatient records · History
SchedulingAppointments · Availability
PharmacyPrescriptions · Refills
BillingInvoices · Insurance
Custom MCPPHI-aware · Specialty platforms
Via MCP — called as tools mid-conversation
EHR connectedPHI-awareScheduling + billing

REAL RESOLUTION, NOT JUST REPLIES

Resolved. Not triaged.

A patient needs to reschedule at 10pm. Delyt checks availability in the scheduling platform, confirms the new slot, and updates the record — without involving your front desk.

Appointment scheduling, rescheduling, and cancellation handled autonomously

Prescription refill requests routed to the right clinician with full patient history

Billing queries answered with real invoice data and insurance information

Pre-visit instructions delivered automatically with the right clinical context

Playbook● Live

Trigger

Patient requests appointment change

1Check availability in scheduling systemTool call
2Confirm patient eligibility and historyTool call
3Book new slot and send confirmationMessage
Rescheduled in 12s · Front desk not involved
SchedulingPrescriptionsBilling queriesPre-visit info

YOUR POLICIES, ENFORCED

Rules you set. Enforced in every conversation.

Clinical questions always reach a clinician — the AI doesn't diagnose. PHI disclosure follows your rules. Emergency language triggers immediate escalation. Every safeguard encoded as a guardrail the AI cannot bypass.

Clinical guardrails are not configurable — they are enforced. Diagnostic questions always route to a clinician. PHI is never disclosed beyond defined access rules. Emergency language triggers an immediate escalation with priority alert. Zero exceptions.

Playbook● Live

Trigger

Patient asks clinical question

1Classify: admin vs clinical questionAI reply
2Reject clinical path — guardrail enforcedMessage
3Route to available clinicianAssign
4Send confirmation + estimated response timeMessage
No-diagnose rulePHI guardrailsEmergency escalation

EVERY CHANNEL, EVERY MOMENT

One inbox. One AI. Every channel.

Patient portal messages, SMS appointment confirmations, email — consistent responses with privacy controls applied at every touchpoint.

Channels in one inbox

Patient portalActive
SMSActive
EmailActive
Live chatActive
Same AI. Same policies. Every channel.
Patient portalSMSEmailLive chat

GET STARTED

See how Delyt handles healthcare support.

PHI-aware, clinically safe, and live in a day. Let your team focus on patients, not admin.

How it works