FOR REAL ESTATE & PROPERTY MANAGEMENT

The enquiry you answer first is the deal you win.

Buyers and renters reach you on your website, WhatsApp, and email, mostly after hours. Delyt answers in under a minute with real listing details, qualifies the lead, books the viewing, and logs everything in your CRM.

< 1 min

First reply, any channel, any hour

24/7

Website chat and voice with Lumen

100%

Enquiries logged in your CRM

THE STACK YOU ALREADY RUN

Your tools, connected.

Delyt covers the places enquiries actually arrive: Lumen chat and voice on your website, your WhatsApp Business number, your email inbox, and your contact form as a native webform channel. Your CRM and calendars connect via MCP, so every conversation ends as a logged lead or a booked viewing.

Connected integrations

Your websiteLumen · AI chat + voice widget
WhatsAppBusiness API on your number
EmailPortal leads · Direct enquiries
WebformsContact form · Every submission becomes a case
CRMLeads · Follow-ups · Pipeline
CalendarsViewings · Agent availability
Via MCP, called as tools mid-conversation
Lumen on-siteWebform channelCRM-syncedIllustrative example · your numbers will vary

REAL RESOLUTION, NOT JUST REPLIES

Resolved. Not triaged.

A visitor lands on one of your listings at 10pm and opens the chat. Lumen answers from your listing content, captures name, phone, budget, and moving timeline, and offers real slots from the agent calendar. Your agent starts the next morning with a qualified viewing on the books, not a cold form submission.

Website visitors engaged in chat or voice the moment they show interest, through Lumen

Property questions answered from your listings, brochures, and payment plans, never invented

Contact form submissions become cases instantly and get answered in minutes, not next morning

Every lead qualified on budget, timeline, and financing, then logged in your CRM with the viewing booked

Playbook● Live

Trigger

Visitor opens chat on a listing at 10:12pm

1Answer from listing content and brochuresAI reply
2Capture name, phone, budget, and timelineMessage
3Offer open slots from the agent calendarTool call
4Log qualified lead in CRM and notify the agentAssign
Viewing booked · Lead in the CRM before 9am
Speed to leadQualificationViewing bookedIllustrative example · your numbers will vary
A homeowner cooking in a bright modern kitchen
delyt · Live on your website

Hi! Is the 2-bed at Marina Heights still available? Could I view it this weekend?

It is. Saturday has two open slots, 11:00 and 14:30. Which works better for you?

Marina Heights · 2 bed, 2 bath

Viewing · Sat 11:00 · Confirmed

Viewing booked · Lead logged in CRM

Captured: name · phone · budget · timeline

ON YOUR WEBSITE

Your listings already pull the traffic. Delyt converts it.

Most property sites lose the evening browser: the enquiry form sits unanswered until morning and the buyer has moved on. With Lumen on your site, every visitor gets an instant, accurate answer and a viewing slot before they leave the page.

Answers come from your listings, brochures, and payment plans, never invented

Name, phone, budget, and timeline captured in the flow of conversation

Viewings booked against real agent calendars, confirmed on the spot

YOUR POLICIES, ENFORCED

Rules you set. Enforced in every conversation.

You decide what the AI can promise. Pricing stays within approved listing content. Offers, negotiations, and legal questions go to a human. A hot lead with the right budget gets flagged to an agent instantly, and tenant emergencies page the on-call contact.

Sales enquiries and tenant requests are different jobs, so Delyt runs them as different specialists: a sales agent with your listings and qualification playbooks, a support agent with your tenancy policies and contractor workflows. When a conversation crosses functions it hands off inside the same case, with full history. Nothing gets re-explained.

Playbook● Live

Trigger

Buyer asks for a discount on an off-plan unit

1Detect negotiation intentAI reply
2Share approved payment plans onlyMessage
3Check budget fit against the listing in CRMTool call
4Route to a senior agent with full chat historyAssign
Approved content onlyHot-lead escalationEmergency triageIllustrative example · your numbers will vary

EVERY CHANNEL, EVERY MOMENT

One inbox. One AI. Every channel.

Evenings and weekends are when people browse property. Delyt answers on your website through Lumen, on WhatsApp, on email where portal leads land, and on your contact form as a native webform channel. One inbox, the right specialist per function, every lead logged.

Channels in one inbox

Website chat & voice (Lumen)Active
WhatsApp BusinessActive
Email & portal leadsActive
Webforms (contact us)Active
Same AI. Same policies. Every channel.
Website chat & voice (Lumen)WhatsApp BusinessEmail & portal leadsWebforms (contact us)Illustrative example · your numbers will vary

What changes when nothing waits until morning.

< 1 min

First reply on every enquiry

Website, WhatsApp, email, and contact form, answered the moment they arrive.

24/7

Evenings and weekends covered

The hours people actually browse property become your most responsive hours.

100%

Every lead logged and qualified

Budget, timeline, and contact details in your CRM before your team sits down.

Flat

Pricing that scales with you

From $29/mo with unlimited conversations. No per-lead or per-resolution fees.

Illustrative outcomes · your numbers will vary

QUESTIONS

Answered before you ask.

How does the AI answer questions about my listings?

You load your listings, brochures, floor plans, and payment plans into the knowledge base, or import them straight from your website URLs. The AI answers only from that content: price, availability, amenities, handover dates. When it does not know, it says so and brings in a human instead of guessing.

What happens to leads from my contact us form?

Your existing form plugs into Delyt as a native webform channel. Every submission opens a case the moment it lands and gets a real answer in minutes, with the enquiry qualified and logged in your CRM, instead of sitting in an inbox until morning.

Can it actually book viewings?

Yes. Your agent calendars connect via MCP, so the AI offers real open slots, books the viewing, sends the confirmation, and logs it against the lead in your CRM. Reminders and follow-ups run on the same playbooks.

When does a human take over?

On the rules you set. Offers, negotiations, and legal questions always route to an agent. A hot lead with the right budget gets flagged instantly. The handoff happens inside the same case with the full conversation attached, so your agent never asks the customer to repeat themselves.

Does this work for property management too?

Yes. A support specialist runs alongside your sales specialist, with its own playbooks: tenant maintenance requests get triaged by urgency, turned into work orders, and emergencies page the on-call contact. Each specialist has its own knowledge, tools, and SOPs, and Delyt dispatches every case to the right one.

How long does setup take, and what does it cost?

Most teams go live the same day: paste one script tag for Lumen, connect WhatsApp and email, and point the AI at your listings. Pricing is flat, from $29/mo with unlimited conversations, no per-lead or per-resolution fees, and a 14-day free trial.

GET STARTED

Be the first to answer, every time.

Put Lumen on your website, connect WhatsApp and your contact form, and every enquiry gets answered, qualified, and booked from today.