FOR SAAS & TECHNOLOGY TEAMS
Billing, technical support, account access. Resolved, not triaged.
Your customers expect fast, technical answers. Delyt connects to the systems your product runs on and resolves the majority of inbound support without a human touching the ticket.
24/7
AI coverage for support tickets
$0
Markup on your own AI key
1 day
Time to deploy with Stripe + Jira
THE STACK YOU ALREADY RUN
Your tools, connected.
Stripe, Jira, HubSpot, Intercom, Segment, Airtable, your internal admin APIs via custom MCP. The AI calls them directly, no middleware, no workflows to maintain.
IN YOUR PRODUCT
The 2am lockout gets fixed at 2am.
Access issues and billing confusion do not wait for your support hours. Delyt reads the real state of the account, SSO status, plan, invoices, usage, and resolves it inside the conversation, in-app or on email.
Live lookups against Stripe, your admin API, and SSO before every answer
Billing explained from real invoice and usage data, not a help article
Bugs and feature requests captured, tagged, and routed to product in Jira
REAL RESOLUTION, NOT JUST REPLIES
Resolved. Not triaged.
A user gets locked out at 2am. Delyt checks SSO status, confirms permissions, and resolves it in seconds. Billing confusion at renewal? Invoice data, plan details, and usage pulled live and explained clearly.
Account access queries resolved with live user lookups, SSO status checks, and permission audits
Billing questions answered with real invoice data, plan details, and usage metrics
Feature requests captured, tagged by business intent, and routed to product
Technical support guided by your KB with auto-linked documentation
YOUR POLICIES, ENFORCED
Rules you set. Enforced in every conversation.
Enterprise accounts get faster SLAs. Free tier users get self-serve paths. Refunds follow your pro-rata rules. All captured in playbooks, enforced in code, auditable in every conversation.
Write your support policies once. Pro-rata billing rules, enterprise SLA windows, free-tier escalation paths, encoded as playbook guardrails that the AI cannot bypass. Every decision is logged, timestamped, and reviewable.
EVERY CHANNEL, EVERY MOMENT
One inbox. One AI. Every channel.
In-app chat, email, Slack Connect, WhatsApp, consistent responses across every touchpoint. The AI remembers what it said and what the customer already tried.
Scale support without scaling headcount.
24/7
Coverage your customers expect
Access, billing, and technical questions resolved around the clock, in every time zone.
1 day
To deploy with your stack
Stripe, Jira, HubSpot, and your internal APIs connected via MCP, no middleware.
$0
No markup on AI usage
Bring your own AI key and pay the provider directly. Delyt never resells your tokens.
Flat
Pricing without per-seat math
From $29/mo with unlimited conversations. Your support cost stops tracking your growth.
Illustrative outcomes · your numbers will vary
QUESTIONS
Answered before you ask.
Can the AI take real actions in our systems, or only answer questions?
Both. Via MCP it calls Stripe, Jira, HubSpot, and your internal admin APIs as tools mid-conversation: re-provisioning access, applying pro-rata credits, filing tagged issues. You define what runs automatically and what needs approval.
How does it handle billing questions safely?
It answers from live Stripe data: the actual invoice, plan, and usage for that account. Refund and credit rules you set are enforced as playbook guardrails, so within-policy credits apply automatically and everything else routes to your billing team.
Does it know the difference between our free and enterprise customers?
Yes. Tier, plan, and SLA windows come from your CRM and billing data, and playbooks branch on them. Enterprise accounts get faster escalation paths while free-tier users get self-serve resolution first, on the rules you write in plain English.
What happens to bugs and feature requests it cannot resolve?
They get captured with reproduction details, tagged by business intent, and filed in Jira, then the customer gets updates when the status changes. Your product team sees structured signal instead of a raw ticket queue.
How long does setup take, and what does it cost?
Most teams deploy in a day: connect Stripe and Jira, point the AI at your docs, and switch on in-app chat and email. Pricing is flat, from $29/mo with unlimited conversations and a 14-day free trial.
GET STARTED
Scale SaaS support without scaling headcount.
Connect your stack, define your policies, and Delyt handles the majority of inbound support from day one.